The program starts at 9am till 5pm with 4 substantial modules that will be covered in 2 days
MEET SAZALI YAHYA
Sazali is a Founding Partner in LH Consulting Sdn Bhd. He received his Bachelor’s of Science Degree in Accounting (George Mason University, Virginia, USA) and MBA’s Degree in Finance (The American University, Wash D.C., USA). In addition, Sazali holds a Diploma in Education (Universiti Kebangsaan Malaysia) and a Certificate in Business Coaching (University of Malaya). In 2011, he was certified as a customer service coach by GreenPeg USA, following a successful implementation of customer service project with SIME Darby Group.
Some of his notable experiences as a Leader in an organisation:
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Management role in Sapura Marketing, in charge of business development and retail operations.
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Telekom Malaysia (TM) handling various posts spanning from retail operations, marketing, business development and finally corporate planning over a 101/2-year period. His last position was a General Manager, Corporate Planning with a major responsibility of looking after smooth operations more than 100 retail outlets serving TM’s products and services. During his tenure there, TM was awarded the country’s best telecommunication retail counter service outlet for the year 2005 and 2006 consecutively by the Ministry of Telecommunication and Multimedia.
Notable training experiences:
Among the local clients that Sazali had been engaged were SimeDarby, TM, Maybank, Malaysia Airports, Astro, Bank Negara, First Solar, On Semiconductor, Ranhill, Western Digital etc. Internationally, he had conducted programs in Saudi Arabia, Bahrain, Kuwait, Oman, UAE, Singapore and Brunei.
To equip the participants with the right training to change their current mindset, attitude and practices as leaders in the organization.
With the new desired mindset and competencies, leaders will enhance the organization competitiveness in this tough and challenges business environment by transforming their teams in line with the organization’s strategic directions.
Thus, UMCCed have decided to conduct this program in collaboration with a renowned training provider which has been in the industry since 2008 which is Lighthouse Consulting.
Program Objectives :
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Acquire the positive mindset to face the challenges in working environment
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Acquire excellent interpersonal skill and emotional quotient to win the heart of others
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Enhance followership skills and become more proactive personnel
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Communicate effectively with the staff towards operational excellence
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Acquire strong influencing skills as team leaders
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Motivate and inspire others to deliver better results
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Coach and counsel others to enhance job performance
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Play the role of a mentor for high-potential development
Modules that will be covered:
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Leadership/Followership Skills
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Basic leadership skills for Leaders
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Followership Skills
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Analysis of subordinates’ job mastery and personal development
2. Interpersonal Skills
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Leaders influencing skills to inspire others
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Effective listening skills for greater performance
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Effective questioning and probing techniques
3. Coaching and Counselling Skills
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Planning to facilitate and develop subordinates
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Underlying principles of coaching/counselling
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Systematic practical approach to practice effective coaching and counselling session
4. Communication and Feedback
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Identify capabilities requirement to close gaps
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Effective and efficient feedback system between subordinates and leaders
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Build team rapport with all members
This program welcomes any professionals including:
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Supervisors
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Executives
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Senior Executives
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Managers
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Professionals who are in an organization or management either as a leader or subordinate
LEADERSHIP COACHING & MENTORING
When
Where
February 21-22, 2018 at 9:00am - 5:00pm
UMCCed,
Level 7, Wisma R&D, University of Malaya, Jalan Pantai Baharu, Taman Bukit Pantai,
Wilayah Persekutuan Kuala Lumpur, Malaysia
For brochure feel free to download the pdf
WHAT IS IT
ALL ABOUT?
SPEAKER.
SCHEDULE
DAY 1
DAY 2
OPENING & INTRODUCTION
MODULE 1 : Leadership and Followership Skills
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Basic leadership skills for leaders
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Followership skills – to enhance resilience and pro-activeness for subordinates
MODULE 1 : Leadership and Followership Skills
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Analysis of subordinates’ job mastery and personal development
MODULE 2 : Interpersonal Skills
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Leaders influencing skills to inspire others
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Effective listening skills for greater performance
MODULE 2 : Interpersonal Skills
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Effective questioning and probing techniques
MODULE 3 : Coaching and Counseling Skills
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Planning to facilitate and develop subordinates
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Underlying principles of coaching / counseling
MODULE 3 : Coaching and Counseling Skills
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Systematic practical approach to practice effective coaching and counseling session
MODULE 4: Communication and Feedback
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Identify capabilities requirement to close gaps
MODULE 4: Communication and Feedback
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Effective and efficient feedback system between leaders and subordinates
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Build team rapport with all members